This policy has been updated and is effective January 20th, 2023.
WHAT INFORMATION IS COLLECTED
- Contact information (such as name, postal address, email address, IP address)
- Age (to confirm legal age to order products)
- Payment information (such as your payment card number, expiration date, security code, delivery address, and billing address)
- Purchase and transaction information
- Customer service inquiries and comments
WHY INFORMATION IS COLLECTED
To enable you to open an account
If you register for an Account, you must complete the registration process by providing your name, address, email, verify that you 18 years of age or older, as well as information relating to what you would like to receive from us. If you choose to register for an Account, you may also be asked to choose a secure password.
To fulfill product orders and refunds
If you place an order for product on our site we will use the information you have provided to process your payment for the products you buy from us, process and issue refunds and collections, and send you products you have purchased.
To provide with email communications
If you choose to sign up for our re-occurring email communications from us, you must submit certain basic information during the registration process. This information is used to send email communications electronically, provide you with Services and respond to your inquiries. We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service. You have the right to unsubscribe from these communications from us at any time by selecting “Unsubscribe” in the email. Please give us a reasonable amount of time to process your request.
To request feedback and surveys
While visiting certain portions of the Site, you may be given the opportunity to provide feedback regarding various Edgewell products. You may be given opportunities to rate Edgewell products and to publicly ask and answer questions pertaining to Edgewell products.
To fully participate in these portions of the Site, you will be asked to provide your full name and an email address, as well as an online username which will be publicly linked to your product ratings, questions, answers and other comments. You may also be prompted to submit additional voluntary information, such as specific age range, gender, location, and the length of time which you have used Edgewell products. This information may be linked online to your chosen username. Edgewell stores this additional information, if provided, and later uses it to help us better understand and respond to the collective feedback we receive.
Occasionally, we may invite you to participate in a survey or poll such as providing feedback on our Site’s site content, services, or products. Your responses will be anonymous unless you choose to provide your contact details so that we can provide you with additional information regarding the survey or poll.
To protect against fraud
To market and advertise our products and services
We may use personal information to furnish you with customized materials about offers and products that may be of interest, including new services content or products and advertisements or special promotional programs. We may provide you with these materials as permitted by applicable law.
HOW INFORMATION IS COLLECTED
In addition to you providing information to us, we use other methods and sources for obtaining information regarding your visits to our Site, as described below:
Cookies and other web tracking techniques
We use “cookies” on our Site to help us serve you better on future visits, help us analyze web traffic for our Site, and evaluate and improve the content or functions of our Site. A cookie is a small text file which is sent by a website, accepted by a web browser and then placed on your hard drive.
The information collected from cookies sent by Edgewell and approved third parties assisting us with our Site lets us know that you visited our Site in the past and helps you avoid having to re-enter information on each visit to use some of our products or Services. Cookies also help us analyze use of our Site and better aggregate useful information when users provide feedback about our Site or products.
You may be able to set your browser to refuse all cookies from this and other websites that you visit. This will provide you with more control over the acceptance of cookies on your hard drive. However, it is possible that some portions of the Site will not function properly or may perform more slowly if you choose to reject cookies. By using our Site and not disabling cookies, you consent to allowing their use for the described purposes.
Remember also that disabling cookies is browser specific. If you log on using Safari, you must also disable cookies in Chrome if you use that browser at a different time. We may also collect information about your method of access such as your operating system (Windows 7, Windows 8, Mac, Linux, etc.) and your browser (Internet Explorer, Google Chrome, Safari, etc.) We may use access method information along with information about site searches you run to serve you personalized content using third party vendors.
Third parties and other Edgewell companies
Edgewell may share your information within the Edgewell group of companies as well as with third-party service providers that assist us with providing the Services. This includes companies that provide product fulfillment services, payment processing services, and marketing and promotional services. Edgewell does not share or sell any personal information that you provide to us through the Site for any separate use by a third party for its own purposes. However, we may provide aggregate (statistical) information about our customers, sales, online traffic patterns and related information to third parties who help us improve our business and Services, but these statistics do not include any personally identifying information.
We may use third-party web analytics services on our websites, such as those of Google Analytics and Google Signals. The analytics providers that administer these services use technologies such as cookies to help us analyze how visitors use the websites. The information collected through these technologies (including IP address) is disclosed to these analytics providers, who use the information to evaluate use of the websites. To learn more about Google Analytics or Google Signals and how to opt out, please visit https://policies.google.com/privacy and https://support.google.com/My-Ad-Center-Help/answer/12155451.
Log file information or log data
Our servers automatically record information ("Log Data") created by your use of the Site or our Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our Site, sign into our Services, interact with our email notifications, or visit a third-party website that includes an Edgewell button or widget. Edgewell uses Log Data to provide our Services and to measure, customize, and improve them. We periodically delete all Log Data or remove any common account identifiers, such as your username, full IP address, or email address, after 18 months, if not earlier.
Clear gifs information
When you use the Services, we may employ clear gifs (a.k.a. Web Beacons), which are used to track the online usage patterns of our users anonymously. No personally identifiable information from your Edgewell account is collected using these clear gifs. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make Edgewell better for our users.
Edgewell may keep track of how you interact with links across our Services, including our email notifications, third-party services, and client applications, by redirecting clicks or through other means. We do this to help improve our Services, to provide more relevant advertising, and to be able to share aggregate click statistics such as how many times a particular link was clicked on.
Social platform registrations and social media plugins
This Site permits you to use a third party social networking platforms such as Facebook, Instagram and Twitter. This includes use of social media plugins such as Facebook “Like” and Tweet buttons, etc. When you use these social networking platforms and plugins, your username and password for the services and other information available about you or collected from you on these services may be shared with us. We may ask your permission to repost your Facebook or Twitter quotes on our Site. If you agree, you grant us the right to use your posts on our Site and on third party social networking platforms for promotional purposes.
We may obtain information from other sources, including commercially available sources. Examples of information we may collect from these other sources are:
- Postal address
- Email address
- Date of birth
- Income level
- Household information
- Your interests such as hobbies and pets
- Consumer and market research data
- Purchase behavior
- Product use behavior
- Publicly observed data or activities, such as blogs, videos, internet postings, and user generated content
All the information we collect about you may be combined to help us improve our Services and to develop relevant products and promotions.
Our Site may contain links to websites operated, controlled and maintained by independent third parties. We do not control the use of information you may provide to such third parties. If you access other websites using the links provided in our Site, the operators of the third-party sites may collect information from you which will then be used by them in accordance with their own privacy policies, not ours. Those policies may differ from ours. It is your responsibility to familiarize yourself with privacy policies on our Site and other websites.
Edgewell maintains physical, technical, and administrative safeguards that are designed to protect your personal information from loss, misuse, unauthorized alteration, theft, unauthorized access, and unauthorized disclosure. Edgewell also partners with third parties that have security safeguards in place based on the services provided.
Personal information retention period
Our Site is intended for users age 18 and over. Edgewell does not market any of its products online for children under the age of 13, nor does Edgewell design its online applications, advertisements and other features to attract an audience of children under the age of 13. Edgewell does not knowingly register or otherwise collect personally identifiable information from anyone under the age of 18.
UPDATING YOUR INFORMATION
We encourage you to contact us to update or correct your information if it changes or if you believe that any information that we have collected about you is inaccurate. To the extent provided by the law of your jurisdiction, Edgewell also permits you to obtain a copy of personal information that we hold about you. To do so, please email us at LegalEPC@edgewell.com, or write to us at:
Edgewell Personal Care
6 Research Drive
Shelton, CT 06484
Please note that we will likely require additional information from you to honor the request, such as to ensure proper authentication or to verify to which Edgewell company the information was provided.
You have the right to unsubscribe from both marketing emails and from Service that we offer. To do so, please use our contact us on the Site for additional information or click “Unsubscribe” in the email Please note that if you have already have requested products or Services when you decide to withdraw consent, there may be a short period for us to update your preferences and ensure that we honor your request.
MODIFICATIONS TO THE POLICY
Supplemental State Privacy Rights Notice
Personal Information We Collect
We may have collected the following categories of Personal Information and sensitive personal information within the last 12 months about you. Personal Information
(A) Identifiers such as a real name, alias, postal address, online identifier, Internet Protocol address, email address, or other similar identifiers.
(B) Personal information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to their name, address, credit card number, debit card number, or any other financial information provided.
(C) Characteristics of protected classifications under California or federal law (such as age.)
(D) Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
(E) Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet website, application or advertisement.
(F) Inferences drawn from any of the information identified in this subdivision to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
(G) Geolocation data.
Sensitive Personal Information
(H) Government identifiers (social security, driver's license, state identification card, or passport number).
(I) Complete account access credentials (user names, account numbers, or card numbers combined with required access/security code or password).
(J) Precise geolocation.
(K) Racial or ethnic origin.
(L) Religious or philosophical beliefs.
(M) Union membership.
(N) Genetic data.
(O) Mail, email, or text message contents not directed to us.
(P) Unique identifying biometric information.
(Q) Health, sex life, or sexual orientation information.
Disclosures of your Personal Information
Within the last 12 months we have not shared Personal Information identified in the above categories (A)-(G) in a manner that could be considered a "sale" under the California Consumer Privacy Act.
We do not disclose personal information of individuals we know to be under the age of 16 to business or third parties for monetary or other valuable consideration which could be considered a "sale" under California law, without affirmative authorization.
Sources of your Personal Information
Use of Personal Information
For each of the above categories, we use the Personal Information we collect for the business purposes disclosed within our Privacy Notice and detailed in the section entitled "Why Information is Collected."
We may also use the information we collect for our own or our service providers' other operational purposes, purposes for which we provide you additional notice, or for purposes compatible with the context in which the Personal Information was collected.
If you are a resident of a Supplemental State, you have certain rights related to your Personal Information. Please note that the below rights are not absolute, and we may be entitled to refuse requests, wholly or in part, where exceptions under applicable law apply. Your rights may include:
- The right to request access Personal Information that we have collected or retained about you. If requested, we shall provide you with a copy of your Personal Information which we collected as permitted by the Supplemental State privacy laws.
You also have the right to receive your Personal Information in a structured and commonly used format so that it can be transferred to another entity (“data portability”).
- The right to request to know:
- specific species of Personal Information we have collected;
- categories of Personal Information we have collected about you;
- categories of sources from which the Personal Information is collected;
- our business or commercial purpose for collecting, sharing, or selling Personal Information; and
- categories of third parties with whom we share Personal Information.
- The right to request that we delete Personal Information about you which we have collected from you.
In certain circumstances, you have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (instructions and description below), we will delete, and, as applicable, direct our service providers to delete, your personal information from our records, unless an exception applies. We may deny your request to delete your personal information if retaining the information is necessary for us or our service providers, subject to certain exemptions based on your state of residence.
- The right to opt-out/do not sell my Personal Information.
You have the right to opt-out of sharing your personal information with third parties for some purposes, including sharing that may be defined as a sale under applicable laws. You can opt-out of this sharing by clicking HERE or clicking on the “Do Not Sell My Information” link at the bottom of our homepage and submitting a request via the authorized methods. You also may have a right to opt-out of the use of curtained automated decision-making technology.
- The right to request that we do not share or disclose your Sensitive Personal Information
- You have the right to limit how your Sensitive Personal Information is disclosed or share with third parties]. [We do not collect any Sensitive Personal Information.
- The right to request correction or rectification
In certain circumstances, you have the right to request correction of any inaccurate Personal Information. Upon verifying the validity of a valid consumer correction request, we will use commercially reasonable efforts to correct your Personal Information as directed, taking into account the nature of the Personal Information and the purposes of maintaining your Personal Information.
- California Shine the Light Law
California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes. To make such a request, please contact compliance@Edgewell.com.
You may exercise these rights by:
- By completing our rights request form available here Data Subject Request Form; or
- Calling us toll-free at 1-(844)-383-0442.
As required under applicable law, please note that we may take steps to verify your identity before granting you access to information or acting on your request to exercise your rights. We may require you to provide additional personal information as necessary to verify your identity in response to exercising requests of the above type. We may limit our response to your exercise of the above rights as permitted under applicable law.
Subject to applicable law, we may not discriminate against you because of your exercise of any of the above rights, or any other rights under the the Supplemental State law, including by:
- Denying you goods or services;
- Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
- Providing you a different level or quality of goods or services; or
- Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
You may designate an authorized agent to make a request on your behalf. You may make such a designation by providing the agent with written permission to act on your behalf. As permitted by law, we may require you to verify your own identity in response to a request even if you choose to use an agent. We may deny a request by an agent if they fail to submit proof that they act on your behalf.
If you use assistive technology and the format of this Privacy Notice interferes with your ability to access information, please contact us at compliance@Edgewell.com. To enable us to respond in a manner most helpful to you, please indicate the preferred format in which to receive the material and your contact information.
You may contact us with questions and concerns about our privacy policies or practices by contacting us at compliance@Edgewell.com.
This Supplemental State addendum was last updated: December 30, 2022.